Privacy Policies

Reliable Products International, LLC recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the sites: AND . The Sites are operated by Reliable Products International, LLC.

If you have questions or concerns regarding this statement, you should first contact our site coordinator at , , or by postal mail to:

Reliable Products International, LLC 460 A Wayne Ave. Chambersburg, PA 17201
Identifying Information In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Reliable Products International, LLC requests identifying information when you:

1.  Register on any of our web sites. 2.  Place an order. 3.  Provide feedback to an online survey or tell us about an idea or suggestion. 4.  Participate in a rebate program, contest, or other promotional offer. 5.  Request a SPECIAL SERVICE 6.  Request information or files from technical support or customer service.

In these instances, Reliable Products International, LLC will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” to these mailings at any time.
What Reliable Products International, LLC Will Do With Your Information If you choose to give us personal information for any of the purposes above, this information is retained by Reliable Products International, LLC and will only be used by Reliable Products International, LLC to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.
What Others May Do With Your Information Reliable Products International, LLC does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Reliable Products International, LLC may use agents or contractors who will have access to your personal information to perform services for Reliable Products International, LLC (such as DATABASE MAINTENANCE, FURTHER EXAMPLES), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Reliable Products International, LLC. In addition, Reliable Products International, LLC may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.
Reliable Products International, LLC On-line Store The Reliable Products International, LLC On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.
Third Party Links and do provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave and Reliable Products International, LLC cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.
Cookies At times, we will use a feature on your web browser to send your computer a “cookie”. We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.
Children's Privacy Protection Reliable Products International, LLC is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Changes to this Policy Reliable Products International, LLC may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

Reliable Products International, LLC 460 A Wayne Ave Chambersburg, PA 17201
Credit Card Security We know customers are concerned about credit card security. We use one of the world’s largest funds transfer agencies – PayPal. If you choose to use a PayPal account, your personal credit card information will not be given to Reliable Products International, LLC. We also use Authorize.net.

You can shop at and with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.

The company adheres to strict industry standards for payment processing, including:

1.  128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. 2.  Industry leading encryption hardware and software methods and security protocols to protect customer information. 3.  Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy at http://www.authorize.net/company/privacy/ .

and are registered with the Authorize.Net Verified Merchant Seal program.
REMARKETING 1.  This site uses a remarketing tag (cookie) to show you ads for our products when you visit other pages on the Web that display Adwords ads. This serves only to remind you of your visit to our site, and allow you to return once you've compared the offerings on other sites (we are confident we are the best choice).

2.  Third-party vendors, including Google, show our ads based on your visit to our site so that you are offered the opportunity to easily return.

3.  Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to our website.

4.  Information about how your visitors can opt out of Google's use of cookies by visiting Google's Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.
FULL 60-DAY SATISFACTION GUARANTEE If within 60 days of purchase your unit does not suit your needs, or if you change your mind, please contact Rocky Mountain Air to receive authorization to return your order.

You are responsible for the cost of shipping to return the unit to Rocky Mountain Air. Because we provide free standard shipping to destinations located within the contiguous USA, we are unable to provide free return shipping.

Provided all product is returned undamaged, in "like-new condition", and without missing parts, we will issue a credit for the full purchase price of your order back to the payment method used in the original purchase. To avoid deductions, please be sure to follow the simple return instructions which will be sent to you denoting your unique Return Authorization Number.

Unauthorized returns will be subject to a 15% restocking fee.
WARRANTY Reliable Products International, LLC [RPI] gives you the following limited 3-yr warranty for this product to the original owner, when purchased for residential use*, not for resale, from Reliable Products International, LLC or their Authorized Retail Dealer. RPI will repair or replace, at its discretion, with a new or rebuilt component or part that is found to be defective in material or workmanship within a limited time period based on the date of purchase, model number, and type of use.**

This limited warranty does not cover the replacement of expendable or consumable parts such as filters, plates, UV bulbs, fuses, and other parts subject to normal wear unless they are defective in material or workmanship. Warranty remains in affect provided a normal care and maintenance schedule is adhered to including changing the filters annually with Rocky Mountain Air® replacement filters as stated in the User Manual. RPI's may require proof of purchase from Reliable Products International, LLC or their Authorized Retail Dealer for this product or replacement parts.

This limited warranty does not apply to any part subjected to accident, abuse, neglect, commercial use, alteration, misuse, damage caused by act of God, the use of voltages other than on the data label of this product or service of this product by other than Reliable Products International, LLC or their Authorized Service Center. RPI does not authorize any person or representative to assume or grant any other warranty obligation with the sale of this product.

RPI's liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase, and RPI shall not be liable for any direct, indirect, special, punitive, consequential or incidental damages arising out of the use or inability to use this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. All express and implied warranties other than the limited warranty set forth above, for this product, including implied warranties of merchantability and fitness for a particular purpose are expressly denied. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

**When used commercially, a one year overall warranty applies.
* Free Shipping is service provided courtesy of Rocky Mountain Air®